Methodical and adaptable Senior Project Manager with over 7 years of experience in complex digital transformations. I define myself through a "paradigmatic approach": I believe that when the phenomenon changes, the strategy must evolve accordingly, balancing rigorous methodology with the pragmatism needed to overcome formalisms and achieve market goals. I view the company not as a "family," but as a professional ecosystem where healthy, respectful relationships and clear responsibilities are the foundation for collective growth and efficiency. Expert in bridging the gap between PhD-level research and executive business needs, I focus on creating healthy, high-performing environments where technology serves human well-being and organizational goals.
Francesco
Ceschel, Ph.D
Methodical and adaptable Senior Project Manager with over 7 years of experience in complex digital transformations.
Career Summary
Professional Experience
Zucchetti Healthcare | 2023-Today
Project Manager
- Strategic Program Leadership: Orchestrating large-scale digital transformation programs for 60+ consolidated companies, focusing on the informatization of administrative and accounting infrastructures.
- Cloud Infrastructure & Migration: PM for the transition to AWS (Kubernetes/containerization), coordinating the construction of the future cloud environment for the entire customer base.
- Process Optimization: Collaborating with the PMO to refine ISO 9001 certified procedures, documentation, and standard practices to improve organizational efficiency.
- Technical Governance: Leading technical teams with a focus on business process re-engineering for complex healthcare contexts (Nursing Homes, Clinics, Hospice).
Workup Srl a Neosperience Company 2021-2023
Project Manager
- Pre-sales & Functional Analysis: Served as the primary interface for new business; conducted requirements gathering, created flowcharts, and drafted documents to define technical feasibility and commercial quotes.
- Product Ownership: Led the 8-month development of a new proprietary CMS (Laravel, VueJS, Tailwind) from conception to MVP and production for 3 major E-commerce platforms.
- Digital Transformation (Internal): Spearheaded the migration from Excel-based management to Jira, configuring customized portals for high-tier clients to streamline support and development.
- Multidisciplinary Coordination: Managed diverse teams including Developers, Designers, and Web Marketing specialists (SEO, Ads, Core Web Vitals), ensuring all digital levers worked in unison.
Eurostep Commerce Srl | 2019-2021
Project Manager
- End-to-End Account Management: Acted as the strategic point of contact (Account Manager) for large-scale clients, managing requests for new features and long-term platform evolution.
- Hybrid Delivery: Coordinated web developers and designers using a hybrid Agile approach to handle the intrinsic ambiguity of E-commerce customizations (Magento, Oracle CX).
- Ticket & Service Quality: Personally managed the ticket supply chain; verified technical resolutions directly with teams to ensure service level agreements and client satisfaction.
CBA Group | 2018-2019
Product Manager and Consultant
- EMR Integration & Design: Led the development of a digital platform integrated with complex Medical Record systems. Defined functional/technical specs and designed graphical interfaces.
- Research-to-Product: Translated PhD research into a commercial app to facilitate information sharing between nursing homes and caregivers.
- Strategic Governance: Managed administrative/financial oversight and reporting for publicly funded projects (Provincia Autonoma di Trento).
CBS Group | 2018-2018
Post-Doc Researcher
- Data-Driven R&D: Conducted over 10 focus groups and 20+ structured interviews; developed and administered questionnaires to over 100 users (healthcare personnel and caregivers).
- Evidence-Based Authority: Produced detailed budget reports and authored scientific publications, establishing authority in ICT and organizational dynamics.
University of Trento | 2018-2018
Contract Teacher
- Taught "Participatory Design" and "Academic Writing". Supported the Master's program in "Technologies for Healthy and Active Aging".
Technical University of Munich | 2016-2017
Visiting Research Fellow
- Technical University Munich (TUM): Research on IT System Design (May 2017 – July 2017).
- Universidad de Costa Rica: UX research for the H2020 "Rise-DREAM" project (Aug 2016 – Dec 2016).
European Parliament 2010-2010
Trainee
- Assisted in administrative tasks, legislative research, and briefing preparation in the Brussels/Strasbourg offices.
Education
Doctor of Philosophy - PhD
Information Technology
University of Trento
Doctoral School of Innovation
Business and Innovation
EIT Digital
Master's Degree
Sociology of work, organisation and information systems
University of Trento
Certifications
Other Certifications
- Linux Commands & Shell Scripting (Coursera - IBM).
- Git and GitHub Essentials (Coursera - IBM).
- Python for Data Science and AI (Coursera - IBM).
- Python Project for AI and Application Development (Coursera - IBM).
- Developing Applications with SQL, Databases, and Django (Coursera - IBM).
- Accounting Foundations (Udemy).
- Social Media Marketing (Udemy).
Skills
| Strategic PM & Accounting | PMO Governance | Cross-functional Team Building |
|---|---|---|
| End-to-end Project Lifecycle | Cloud Infrastructure | Problem Solving |
| Account Management | SaaS/CMS Development | Strategic Communication |
| Pre-sales | E-commerce | Data-Driven Research |
| Requirements Engineering | EMR Systems | Product Management |
| Hybrid PM (Agile/Waterfall) | Stakeholder Management | Budget Oversight |
| Process Re-engineering | Negotiation & Diplomacy | Pragmatic, solution-oriented |
| ISO 9001 Standards | System Analysis & R&D |
Languages
| Italian | Mother language |
|---|---|
| English | Fluent |
| Spanish | Elementary proficency |
Contact Me
Do you want to learn more about how I can help your project succeed. Send me an email and let's talk about your needs.